Terms of service

OVERVIEW Welcome to Vanaya! Throughout this document, the terms “we”, “us”, and “our” refer to Vanaya. This website and the services on it are operated by Vanaya. We offer this website, including all information, tools, and services (collectively, the “Services”) to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

These terms and conditions, together with our Privacy Policy and any other policies referenced herein (collectively, these “Terms”), govern your use of the Services.

Please read these Terms of Service carefully. They contain important information about your legal rights and cover areas such as warranty disclaimers, liability limitations, and dispute resolution.

By visiting our site and/or purchasing something from us, you engage in our “Services” and agree to be bound by these Terms, including our Privacy Policy available at [INSERT LINK TO YOUR PRIVACY POLICY]. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any Services.

SECTION 1 - ACCESS AND ACCOUNT By agreeing to these Terms, you represent that you are at least the age of majority in your jurisdiction of residence (which is 18 years of age in India). You also confirm that you have given us your consent to allow any of your minor dependents to use the Services under your supervision.

To use our Services, you may be asked to provide information such as your name, email address, billing, payment, and shipping details. You warrant that all information you provide is accurate, current, and complete.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

SECTION 2 - OUR PRODUCTS We strive to display our products and their colours as accurately as possible. However, we cannot guarantee that your device's display of any colour will be accurate. Product appearance may vary.

We do not warrant that the quality of any products, services, or information purchased or obtained by you will meet your expectations. All product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time.

SECTION 3 - ORDERS When you place an order, it is an offer to purchase. We reserve the right to accept or decline this offer at our discretion. Your order is not accepted until we send a confirmation. Payment must be processed before your order is accepted. Once an order is accepted, cancellation requests may not be possible.

All purchases are subject to return or exchange only in accordance with our Refund Policy [INSERT LINK TO YOUR REFUND POLICY].

You warrant that your purchases are for personal or household use and not for commercial resale.

SECTION 4 - PRICES AND BILLING All prices are listed in Indian Rupees (INR) and are subject to change without notice. The price charged will be the price in effect at the time of your order. Posted prices do not include shipping, handling, or taxes (like GST) unless explicitly stated otherwise; these charges will be added to your total at checkout.

You agree to provide current, complete, and accurate purchase and account information. You warrant that you are authorized to use the payment method provided and that you will pay all charges incurred by you at the posted prices.

SECTION 5 - SHIPPING AND DELIVERY All shipping and delivery are subject to our Shipping Policy [INSERT LINK TO YOUR SHIPPING POLICY]. We are not liable for shipping delays caused by carriers or events beyond our control. All delivery times are estimates. Once we transfer products to the carrier, the title and risk of loss pass to you.

SECTION 6 - INTELLECTUAL PROPERTY Our Services, including all trademarks, text, images, graphics, and logos, are owned by Vanaya or its licensors and are protected by Indian and international copyright, trademark, and other intellectual property laws.

You may use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, or transmit any material from our Services without our prior written consent. Unauthorized use may violate applicable Indian intellectual property laws. All rights not expressly granted are reserved by Vanaya.

SECTIONS 7, 8, & 9 remain unchanged as they are standard legal clauses related to third-party tools, links, and the Shopify platform.

SECTION 10 - PRIVACY POLICY All personal information we collect is subject to our Privacy Policy, available here: Policy. By using the Services, you acknowledge that you have read our Privacy Policy.

SECTIONS 11, 12, & 13 remain unchanged as they are standard clauses for Feedback, Errors, and Prohibited Uses.

SECTION 14 - TERMINATION We may terminate this agreement or your access to the Services at our discretion, at any time without notice. You will remain liable for all amounts due up to and including the date of termination. Provisions that by their nature should survive termination (such as Intellectual Property, Limitation of Liability, and Governing Law) will remain in effect.

SECTIONS 15, 16, 17, 18, 19, & 20 remain unchanged as they are standard legal clauses covering Disclaimers, Liability, Indemnification, Severability, Entire Agreement, and Assignment.

SECTION 21 - GOVERNING LAW AND DISPUTE RESOLUTION

  1. Governing Law: These Terms of Service shall be governed by and construed in accordance with the laws of the Republic of India.

  2. Jurisdiction: You agree to submit to the exclusive jurisdiction of the competent courts located in Ahmedabad, Gujarat, India.

  3. Arbitration: Any dispute or claim arising out of these Terms shall be resolved by binding arbitration conducted in English in Ahmedabad, India, in accordance with the Arbitration and Conciliation Act, 1996. The award of the arbitrator shall be final and binding.

SECTION 22 - HEADINGS The headings used in this agreement are for convenience only and will not affect the interpretation of these Terms.

SECTION 23 - CHANGES TO TERMS OF SERVICE You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update or change any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically for changes.

SECTION 24 - CONTACT INFORMATION Questions about the Terms of Service should be sent to us at support@vanaya.co.in

Our contact information is:

  • Trading Name: Vanaya Global

  • Email: support@vanaya.co.in

  • Business Address: 10, Swami Akhand Anand Society -2, Nr.Dhanjibhai Kuwa, Chandlodia, Ahmedabad-382481, 382481 Ahmedabad Gj, India.

  • Business Phone: +91 63556 42793

  • GSTIN:  24BDDPD6414L2ZQ